Pricing

One product. Three clear plans.

AI Support Chat for your website. Switch between monthly flexibility or annual savings.

Monthly
Yearly Save 17%

Starter

Everything you need to launch AI support on your website.

R349/month

Billed monthly

That's R11.63/day

+ R950 once-off setup

  • Custom AI chat trained on your content
  • Up to 500 conversations/month
  • Done-for-you setup & training
  • Basic branding (name + colours)
  • Owner escalation alerts (email)
  • Email support
  • Live in 1 business day
  • Knowledge base editor
  • Analytics dashboard

Secure payment · Instant access

Best Value

Business

Maximum power. Multi-business, white-label, full control.

R1,499/month

Billed monthly

That's R49.97/day

+ R1,500 once-off setup

  • Everything in Growth
  • Up to 6,000 conversations/month
  • Manage multiple businesses from one dashboard
  • White-label option
  • Self-hosted option available
  • Full source code access
  • Custom integrations (API access)
  • Priority support (same-day response)
  • Dedicated onboarding call

Secure payment · Instant access

Secured by PayFast No card details stored Full refund before setup begins
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Not sure which plan fits?

Try the chat bubble bottom-right — it's the exact product we sell, running live on this site. Or contact us and we'll help you pick.

Add-ons

Scale it your way

Bolt these on to any plan. Pay only for what you need.

Extra business

Add another brand or website to your dashboard.

R199/mo

White-label & reseller

Remove Eiro branding and resell under your own name. Pairs with our 25% (30% for resellers) affiliate program.

R499/mo

Content refresh

A full re-train on new content, beyond your plan's included updates.

R450/once

Express same-day setup

Jump the queue — live the same business day you send your content.

R500/once

Need more conversations? Overage is just R1 per extra conversation — or upgrade to the next plan anytime.

Every plan includes

Standard with every install

No hidden fees. These are included with every AI Support Chat we ship.

Refund & Cancellation

Clear, fair terms

Monthly plans

Cancel anytime. No lock-in. Your chat stays live until the end of the current billing period.

Annual plans

Pro-rated by months used. Cancel anytime and we refund the unused months within 5-7 business days.

Before setup begins

Full 100% refund available if you cancel before we start training your bot.

How to request a refund

Email info@eirosystems.com with your order reference. We respond within 1 business day.

FAQ

Common questions

Can I switch between monthly and yearly?

Yes. You can upgrade to annual anytime and get the savings. If you switch from annual to monthly, we pro-rate and refund the difference.

How long does setup take?

One business day. Pay, fill in your knowledge base in the dashboard, and your chat widget is live.

What do you need from me?

Nothing upfront. After payment, you log into your dashboard, fill in your knowledge base (FAQs, products, policies), and copy the embed code to your site.

Does it work with WordPress / Shopify / Webflow?

Yes. One script tag pasted before </body>. No plugins, no integrations, no theme changes.

What exactly am I paying for?

A custom AI chat widget trained on your business content, hosted by us, running 24/7 on your website. Plus a dashboard with customer insights, analytics, and briefings.