Pricing

One product. Three clear plans.

AI Support Chat for your website. Every plan has every feature; you choose how many conversations you need.

Monthly
Yearly 2 months free

Starter

For small business websites getting started with AI support.

$49/month

Billed monthly. No setup fee.

That's $1.63/day

  • AI assistant trained on your website and documents
  • Up to 500 conversations/month
  • Knowledge base editor
  • Your business name, colour and greeting
  • Escalation alerts to you by email
  • Email support

Secure payment · 7-day money-back guarantee

Business

For high-traffic sites that need room to grow.

$349/month

Billed monthly. No setup fee.

That's $11.63/day

  • Everything in Growth
  • Up to 6,000 conversations/month
  • Help from our team setting up your knowledge base
  • Priority support

Secure payment · 7-day money-back guarantee

Secure checkout We never see or store your card details 7-day money-back guarantee

Not sure which plan fits?

Try the chat bubble bottom-right: it's the product we sell, running live on this site. Or contact us and we'll help you pick.

Every plan includes

No hidden fees

Plans differ only in conversations and support. When you reach your monthly conversations, upgrade anytime.

Refund & Cancellation

Clear, fair terms

7-day money-back guarantee

If Eiro isn't right for you, ask for a refund within 7 days of your first payment and we refund it in full. This applies to your first payment for a business, monthly or yearly.

Monthly plans

Cancel anytime. No lock-in. Your assistant stays live until the end of the month you've paid for.

Yearly plans

After the first 7 days, cancel anytime and we refund the unused whole months.

How to request a refund or cancel

Email info@eirosystems.com from your account email. We respond within 1 business day.

FAQ

Common questions

What counts as a conversation?

One visitor chatting with your assistant in one visit, however many messages they send. A visitor who asks five questions in a visit is one conversation.

How long does setup take?

Usually minutes. Create your account, enter your website address or upload your documents, check what your assistant learned, and paste one line on your site.

Is there a free trial?

You can set up your account and knowledge base before paying, and try the live demo on this page. Your assistant starts answering on your site once you choose a plan, and the 7-day money-back guarantee covers you if it isn't right.

Can I switch between monthly and yearly?

Yes. Email us and we'll move you over and credit what you've already paid.

Does it work with WordPress / Shopify / Webflow?

Yes. One script tag pasted before </body>. No plugins, no integrations, no theme changes.

What exactly am I paying for?

An AI chat assistant trained on your business content, hosted by us, answering on your website 24/7, plus a dashboard to manage what it knows and follow up on escalations.